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An agreement for professional services (the “Agreement”), effective is by and between (hereinafter “Company”) HS Interpreters, Inc. a corporation, with its principal office located in Sacramento, Ca.  And (hereinafter “client” (your company / firm / business) ____________________________.

 

WHEREAS, client finds that the Company is willing to perform certain work hereinafter described in accordance with the provisions of this agreement; and

WHEREAS, client finds that the Company and the companies “subcontractors, independent contractors, employees, etc.” are qualified to perform the work, all relevant factors considered, and that such performance will be in furtherance of client’s business.

NOW, THEREFORE, in consideration of the mutual covenants set forth herein and intending to be legally bound, the parties hereto agree as follows:

 

Services

 

Services to client.  The company shall provide the following (“Services”) to client(s):

 

1)      Interpreting and / or Translation services (as per each clients request)

2)      Free Local confirmation calls, (outside of California may be subject to an additional charge)

3)      Faxed Confirmation letters for any assignment, to include cancelled assignments

4)      Database calls (if needed, may be subject to an additional charge)

5)      Provide Certified and/or Qualified “Independent Contractors” to complete each interpreting and / or translating assignment.

 

Terms and Conditions

 

1)      Hourly rate is based on type of assignment; however all appointments are either on a 2, ½ day or Full hour minimum.  After the two (2), (1/2), or (Full day) minimum you will be billed in 15 minute increments (e.g. if the assignment was for 8am – 9am, the customer will be billed for the 2 hour minimum. 

A)        Please call us so we may provide you with a written rate proposal.

 

2)      CANCELLATION > If cancellation of the assignment is made by client with less than 24 hrs before the start of the assignment, the entire interpreting fee will be due and payable, though expenses (such as for the travel, mileage, etc., if included in the agreement), if not actually incurred, will not be due

 

3)      All communication should be directed to the agency.  HS Interpreters, Inc., will not be responsible for any information given to the interpreter that is not received by HS Interpreters.

 

4)      Please note that any changes, modifications or cancellations must be directed to the agency immediately.

 

5)      Additional charges (if applicable) as follow;  Evening surcharge at 10% above standard rates will apply for any portion of work from 5:00pm to 11:00pm, Graveyard: surcharge of 20% above standard rates will apply for any portion of work from 11:00pm to 8:00 am, Weekend: surcharge of 15% above standard rates will apply for work done on Saturday or Sunday, Travel: Rate at $0.47 cents per mile round trip and/ or standard rate fee will be applied. No additional charge for “rush and/or last minute appointments”

 

6)      Although H S Interpreters may arrange to receive payment through a 3rd. party with the information provided by you (requester), sometimes 3rd. party will deny charges even after H S takes proper measures in order to receive payment such as; authorization, confirmation, etc., sometimes insurance companies, attorneys, etc. will refuse to make payment, if at any time H S is unable to receive monetary compensation by 3rd. party, you (client) will be responsible to make full payment of any services provided by H S interpreters - to your client, upon your request.

 

7)      Interpreters & Translators are (independent contractors); however to better serve you and to maintain our quality of service we ask your assistance on the following; Company provides all (independent contractors) with HS Interpreters business cards (interpreter is to write down their name on the card, not their personal information and or phone number).  All interpreters sign an Independent Contractors Agreement, agreeing to accept HS assignment(s) with the knowledge and understanding that they are not to solicit and/or provide you (client/customer) with any of their personal information – “it is a breach of their contract”.  We strive in providing you with the best service possible.  Please note that in order to maintain our staff, contractors and our company in business we ask that you please advice us of the following; if at any time you are unsatisfied with any of our interpreters, translators, office staff, services, etc., please contact our administration department immediately at admin@hsinterpreters.com.

 

8)      SOLICITATION OF HSI EMPLOYEES; LIQUIDATED DAMAGES.   Client agrees that she/he will not, either during the term of this Agreement or for a period of (one) year after termination of this Agreement, solicit, hire and/or engage an employee or independent contractor of any of HS employees or Contractors.

 

8)      Client and HS agree that is would be difficult to ascertain with a reasonable degree of certainty the damages that would be suffered by HS in the event Client engages and/or hires the employees or contractors of HS.  Client and HS further agree that it would impossible to quantify the damages HS would suffer by Client’s breach of this obligation, and that Client shall pay to HS as liquidated damages the sum of $25,000 for each HS employee and or contractor so hired or engaged.

 

 

Payment and Invoicing

 

1)   Payment for Services:  HS Interpreters, Inc. will be paid as follow:

      (a)        HS Interpreters Inc. will submit invoices weekly for services rendered.

(b)        Payment will be due and payable within 15 days from receipt of invoice (Please note that we offer Net 15, Net 30; however 1st. customers may be required to complete a credit application and or pre-payment of services on 1st. time assignments.

(c)        Finance charge of 1.5% per month on the unpaid amount of an invoice, or the maximum amount allowed by law, will be charged on past due accounts.

 

 

 

 

 

 

 

 

 

H S will provide you with a confirmation letter via fax & will confirm appointment(s) via telephone (2) days prior to the appointment - “This letter will provide all appointment details”, if there is a mistake, changes, etc – please call and make proper changes prior to the appointment.

 

 

 

 

All Interpreters are pre-screened and must pass a fluency test both in the English language and the foreign language, before commencing service with H S Interpreters.

 

H S Interpreters, Inc. provides interpreters with fluent and intense medical, legal and general business terminology.  

 

Interpreters are Medical, Legal, Federal or Administrative Certified or Qualified to assist you with Trials, Hearings, Depositions, Jail meetings between you and your client, Medical QME, IME or AME, upon your request. 

 

Qualified Interpreters are also provided to assist with any of the above and all Regular medical follow – ups, Psychological appointments, Physical therapy, Occupational therapy, Chiropractic, and general business appointments, upon your request - so you can rest assure that you will receive professional, quality and on time service at any time of the day!

 

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I (Client) have read and agree to all of the above “Terms and Conditions” and I authorized H S Interpreters to assist me _____________________________ with all of our interpretation needs.

                                       Name of Authorized Representative

 

Either party may cancel this agreement without penalty – if sufficient notice is given to and received by (H S Interpreters) and other party (Client) on or before 48 hours before the start of any assignment.

 

 

Company Name                                                                       Contact / Authorized representative signature

 

 

Address                                                           Telephone                                Fax

 

 

 

 

 

 

 

 

 

The information contained in this form “Terms and Conditions” is information only for the use of the individual or entity requesting our services and may contain information that is privileged, confidential and exempt from disclosure under applicable law.  Person responsible for completing this “form”, you are hereby notified that any dissemination, distribution or copying of this “form” is strictly prohibited.